Shipping Policy

Last Updated: September 26, 2026

Thank you for shopping with Rough Sixes. Please review our shipping policy below for information on processing times, delivery estimates, and related details.

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Order Processing Time

All orders are processed within 1-3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing may be delayed by a few days — we'll notify you by email if there's a significant delay beyond our standard processing time.

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Shipping Times

Because our products are made-to-order and shipped from our fulfillment partners, delivery times may vary by item. Estimated delivery times are:

Delivery times are estimates and are not guaranteed. Delays caused by customs, carrier issues, weather, or other circumstances outside our control may extend these timeframes.

Once your order ships, you will receive a confirmation email with tracking information so you can follow your package's progress.

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Shipping Rates

Shipping costs are calculated at checkout based on your location and the shipping method selected. Any applicable shipping promotions (such as free shipping thresholds) will be displayed at checkout.

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Order Tracking

Once your order has shipped, you'll receive an email with a tracking number and a link to track your package. Please allow 24-48 hours after receiving your tracking number for tracking information to update.

If you haven't received tracking information within 7 business days of placing your order, please contact us at roughsixes@gmail.com.

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Incorrect Shipping Addresses

Please double-check your shipping address at checkout. Rough Sixes is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error immediately after placing your order, contact us at roughsixes@gmail.com as soon as possible — we'll do our best to correct it before the order ships, but we cannot guarantee changes once an order has been processed.

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Lost, Stolen, or Damaged Packages

Rough Sixes is not responsible for packages that are lost, stolen, or damaged after being marked as delivered by the carrier. If your tracking shows delivered but you haven't received your package, please check with neighbors and your local carrier first. If the issue isn't resolved, contact us at roughsixes@gmail.com and we'll do our best to assist.

If your package arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging so we can help resolve the issue.

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Questions?

If you have any questions about your order or this policy, reach out to us at:

Email: roughsixes@gmail.com

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This policy is subject to change without prior notice. Please check back periodically for updates.